Why do you only do uncontested divorces?
All of the online providers only deal with uncontested divorces. Express Divorce are not a law firm and, therefore, cannot engage in litigation on your behalf. Instead, we offer guidance on the divorce process and will draft your divorce application for a fraction of the cost when compared to a high street solicitor.
Our customers come to us having settled their finances between themselves through discussion or having been referred to us via the mediation process. Some of our customers may have started using a solicitor but quickly reached agreement on the finances with their spouse. Rather than continue to pay inflated legal fees, they have appointed an online provider to handle their divorce and save hundreds of pounds.
How are you different from other online providers like Divorce Online and Quickie Divorce?
All of us provide similar services, however, Express Divorce use experienced lawyers to supervise all divorces. In the case of our premium services, the entire divorce documentation is drafted by a senior matrimonial solicitor who subsequently oversees the process through court.
In addition, our actual managed services are significantly less expensive than Divorce Onlineās services. Both Divorce Online and Quickie Divorce do outsource to solicitors, however, we are committed to keeping all divorces in-house to reduce delay and/or potential loss of documents.
Express Divorce are also entirely transparent about costs. We started our online divorce service as an antidote to the rising legal fees charged by solicitors. Our competitorsā websites are not particularly clear about the court fees and when you will need to pay them. On the other hand, we are entirely upfront about these additional fees as we do not want to give any of our customers a nasty surprise after they have purchased one of services.
Are online divorces any different from ānormalā divorces?
The simple answer is āno.ā The actual process is the same although Express Divorce use the HMCTS online portal to issue divorce applications so there is less physical paperwork.
The entire online divorce process still takes between 30 and 35 weeks
Can I pay by cash or cheque?
We do not accept cash although we can accept cheques made payable to āExD Legal Services.āĀ Please note that, should you pay by cheque, Express Divorce will not carry out any work on your behalf until 24 hours after the money has cleared.
What happens if I cannot find my original marriage certificate?
We can assist you with obtaining a replacement or you may want to contact your local Registry Office.Ā Replacement certificates normally take between 48 hours and 2 weeks depending on whether you use a private firm or your Local Registry to obtain the replacement certificate.Ā The cost of using a private firm varies depending on how quickly you want your replacement certificate.
Are Express Divorce a law firm?
We are not a law firm nor are we regulated by the Solicitors Regulation Authority (SRA).Ā The solicitors that we employ are not required to have professional indemnity insurance that meets the SRA's minimum terms and conditions.Ā They are, however, authorised and regulated by the SRA in their personal capacity.
What is your 7 day money back guarantee and how does it work?
Our number one priority at Express Divorce is ensuring youāre satisfied with the divorce service youāve purchased from us. We understand that starting a divorce, clean break order or a consent order is a big step and, occasionally, our customers change their minds. Therefore, we introduced a 7 day money back guarantee on all of our managed services* meaning weāll refund your money if you decide our service isnāt for you. Simply reach out to our friendly customer service team.
* Guarantee expires 7 days after purchase or upon customer submitting their information using the data capture forms. This includes all managed divorce services as well as our clean break and consent order service.
I have not received my welcome pack from Express Divorce. What do I do?
Please ensure you have checked your spam/junk mail to ensure it was not redirected from your inbox.Ā If you have not received your confirmation email and welcome pack within 2 hours of payment, please contact our customer support team.
I am a foreign national but my spouse lives in England/Wales. Can I still use your service?
Yes, provided your spouse is habitually resident or domiciled in England and Wales.